Thank you for choosing Prim & Proper. We are dedicated to bringing you the highest quality products, tailored to your needs and preferences. Given the bespoke nature of our offerings, we'd like to share some important details about our delivery and shipping processes:
Made-to-Order Excellence
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Custom Craftsmanship: Each product you order is made to order, ensuring that what you receive is uniquely yours. This level of personalized production means that your items are not off-the-shelf but are crafted specifically for you.
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Sourcing with Care: Our commitment to quality extends to sourcing the finest materials for your products. This means we go directly to the source to obtain the best ingredients or materials, ensuring your product is made with unparalleled attention to detail and quality.
Processing Time
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Crafting Your Product: Due to our meticulous crafting and sourcing processes, the creation of your product can take between 10 to 18 days. This timeframe allows us to ensure that every aspect of your product meets our high standards of quality and craftsmanship.
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Updates and Tracking: We understand the excitement and anticipation that comes with waiting for your order. We will keep you updated throughout the crafting process and provide tracking information once your order is shipped.
Shipping
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Shipping Partners: We partner with reputable shipping companies to ensure your order arrives safely and efficiently. The choice of carrier may vary based on your location and the specifics of your order.
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Delivery Times: Once shipped, the delivery time can vary based on your location and the shipping method selected. We strive to deliver your order as quickly as possible while ensuring its safe arrival.
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International Orders: For orders outside of our home country, please be aware that shipping times may be longer and additional import taxes or customs fees may apply. We recommend checking your country’s regulations regarding international shipments.
Our Promise to You
We appreciate your patience and understanding as we work to provide you with a product that’s worth the wait. Our team is committed to keeping you informed every step of the way, from the moment you place your order to when it arrives at your doorstep.
Should you have any questions or need further assistance, please do not hesitate to contact our customer service team. Thank you for your support and for allowing us the opportunity to craft something truly special for you.